Rv/campervan Rental Coordinator

About the Role

Indie Campers, a leading campervan marketplace, is seeking a dedicated Rental Coordinator to join our team in Bologna. Our mission is to make road trips accessible to everyone, and we achieve this through a digital-first approach and a strong focus on customer experience. We've facilitated over one million nights of rental and welcomed over 300,000 travelers globally.

Key Responsibilities

As a Rental Coordinator, you will be instrumental in ensuring a seamless rental experience for our customers. Your responsibilities will include:

• Managing and coordinating campervan rentals.
• Providing excellent customer service throughout the rental process.
• Handling booking management efficiently.
• Supporting customers in planning their road trips.

Requirements

We are looking for individuals with a passion for travel and a strong aptitude for customer service. Ideal candidates will possess:

• Proven experience in customer service.
• Skills in rental coordination and booking management.
• Familiarity with road trips and the travel industry.
• A proactive and organized approach to work.

What We Offer

• The opportunity to be part of a dynamic and growing company in the travel sector.
• A role that directly contributes to making road trips accessible and enjoyable for many.
• A collaborative and international work environment.