Global Sales Account Director, Luxury & Lifestyle, Eastern Europe

Global Sales Account Director, Luxury & Lifestyle, Eastern Europe

Company: IHG Location: Remote (Poland or Hungary) Contract: Permanent Seniority: Senior Industry: Hospitality

IHG Hotels & Resorts is seeking an exceptional individual to join our team as a Global Sales Account Director, focusing on the Luxury & Lifestyle segment in Eastern Europe. This remote role offers the opportunity to manage a significant portfolio of prestigious luxury accounts, primarily working with top-tier luxury travel agents and tour operators.

If you are ready to elevate your career by establishing strong relationships, driving outstanding commercial results, and shaping strategic partnerships within the travel industry, this role is for you.

About the Role

This position is an opportunity to make a lasting impact by delivering exceptional commercial results across IHG's Luxury & Lifestyle brands for hotels globally. You will be the driving force behind key relationships, identifying and converting high-value revenue opportunities, building trust with senior decision-makers, and developing innovative account strategies to foster sustainable growth and increase market share.

Your Day to Day

• Drive revenue, production, and market share growth across your account portfolio, achieving sales targets and contributing to the outperformance of our Luxury & Lifestyle brands.
• Own and manage account relationships with a focus on Luxury & Lifestyle brands, providing a comprehensive view of the partnership across all organizational levels.
• Understand individual account needs and design tailored solutions that maximize returns for both clients and IHG, clearly differentiating our brands from competitors.
• Formulate account strategies to optimize performance and unlock strategic opportunities across various company functions and regions.
• Engage and align global and regional sales teams, regional leadership, hotel operations, and functional groups including technology, marketing, loyalty & partnerships, procurement, and senior management.
• Deliver end-to-end strategic account management, encompassing account planning, performance updates, RFPs, brand differentiation initiatives, agency events, roadshows, tradeshows, B2B marketing, and sales activities.

What We Need From You

We are looking for someone with the energy, resilience, and adaptability to succeed in a fast-paced, relationship-driven, and competitive market.

You'll Bring:

• A strategic account management mindset with a focus on innovative approaches to grow market share and deliver commercially creative solutions.
• Strong business, financial, and commercial acumen, with the ability to assess the impact of growth strategies.
• Deep knowledge of Luxury & Lifestyle hotel brands, customers, and the competitive landscape.
• Experience operating in complex, multi-stakeholder environments with senior client engagement.
• A proven track record of planning, executing, and delivering large-scale sales strategies.
• Exceptional communication, negotiation, and influencing skills.
• A strong understanding of hotel sales, marketing, and business planning.
• Awareness of macro-economic and industry trends influencing account strategy.
• Commercial agility and the ability to influence across owned, managed, and franchised environments.
• International exposure or experience managing accounts with global reach is highly desirable.

At IHG, we are committed to delivering True Hospitality for Good, making our guests and colleagues feel welcome, cared for, recognised, and respected. Join us on our journey.