Villa/hotel Reservations Specialist

Villa/Hotel Reservations Specialist

Company: Perfetto Traveler Location: Venezia, Provincia di Venezia

Perfetto Traveler is seeking a dedicated and trustworthy Reservations Specialist to join our team in Venice. This role is crucial in managing reservations for our exclusive villas and hotels, ensuring a seamless experience for our guests.

About the Role

As a Reservations Specialist, you will be the primary point of contact for guests and partners regarding bookings. You will handle inquiries, manage availability, and process reservations with accuracy and efficiency. This position requires a strong commitment to our core values of integrity, honesty, respect, and trust.

Key Responsibilities

• Manage and process villa and hotel reservations.
• Respond to guest inquiries via phone and email.
• Maintain accurate reservation records.
• Liaise with property owners and management to ensure smooth operations.
• Uphold the company's core values in all interactions.

Requirements

• Proven experience in reservations or a similar customer-facing role.
• Excellent customer service skills.
• Demonstrated integrity and honesty in previous roles.
• Ability to work with respect and build trust with colleagues and clients.
• Strong organizational and communication skills.
• Familiarity with reservation systems is a plus.

What We Offer

• A dynamic role within a reputable travel company.
• The opportunity to work in the beautiful city of Venice.
• A supportive team environment that values ethical conduct and mutual respect.