Lifecycle Specialist, Employee Relations and Transitions – EMEA & APAC

Lifecycle Specialist, Employee Relations and Transitions – EMEA & APAC (Remote)

This is an opportunity to join Remote as we plan for strategic growth. While this specific role is not currently open, we are building a pipeline of exceptional talent for future opportunities. By expressing your interest, you can start a conversation with us about your expertise and learn more about Remote's vision and goals. We will keep your information on file for 1 year and reach out if a suitable role becomes available.

About Remote

Remote is dedicated to solving the complexities of global employment. We empower businesses of all sizes to recruit, pay, and manage international teams seamlessly and compliantly. Our team operates asynchronously across six continents, driven by innovation and a commitment to building a best-in-class HR platform. We encourage every team member to bring their unique talents and experiences to help us shape the future of work.

About the Role

The Lifecycle Specialist, Employee Relations & Transitions will manage employee exits for Remote's external employees, focusing on legal compliance and delivering an exceptional customer experience. This role also provides first-level Employee Relations support, guiding clients through workplace concerns and coordinating necessary resources. As part of the broader Lifecycle team, you will contribute to process improvements and initiatives aligned with Remote's strategic goals and values.

Key Responsibilities

Offboarding

• Manage and resolve end-to-end employee exits across multiple international jurisdictions, ensuring a superior offboarding experience.
• Provide guidance on HR matters including termination, resignation, transfer procedures, employment contracts, and redundancy processes, ensuring legal compliance and best practices.
• Lead and facilitate meetings with clients and external employees regarding workforce reductions, administrative hearings, negotiations, and terminations.
• Negotiate positive outcomes in complex terminations, balancing stakeholder interests.
• Liaise with internal and external stakeholders (payroll, legal counsel, government bodies, trade unions) to ensure compliance in offboarding activities.
• Draft, tailor, and administer all termination and supplementary documents with accuracy and attention to detail, maintaining strict confidentiality.
• Process offboarding on Remote's internal HRIS platform, collaborating with Customer Success, Legal, Payroll, Benefits, and other teams.
• Serve as a subject-matter expert for all offboarding matters, responding to internal and external queries.

Employee Relations

• Navigate clients through Remote's Employee Relations resources and guides.
• Conduct preliminary assessments of workplace concerns, identifying key facts and applicable local regulations.
• Coordinate with internal and external stakeholders for appropriate handling of employee relations matters.
• Support clients in understanding progressive disciplinary approaches and documentation requirements.
• Monitor ongoing employee relations cases, ensuring timely follow-up.

Process Improvement

• Actively identify opportunities for and contribute to process improvements, automation, product development, and overall customer and employee experience.

Key Requirements and Characteristics

• Experience as an HR Advisor or HR Business Partner with generalist HR competencies and exposure across the employee lifecycle.
• Proven experience managing voluntary and involuntary exits with sensitivity and legal compliance.
• Strong background in providing HR support and guidance on employment laws and regulations across various jurisdictions.
• Ability to interpret industrial instruments, analyze complex HR issues, conduct research, and provide practical solutions.
• Basic understanding of employee relations principles, progressive discipline, and workplace investigation fundamentals.
• Excellent communication, influencing, conflict management, and negotiation skills.
• Business-level (advanced) proficiency in written and spoken English. Additional languages are a plus.
• Aptitude and appetite to innovate and optimize processes, championing automation and best practices.
• Efficiency in operations with an awareness of the importance of thorough record-keeping and data integrity.
• Tech-savvy with the ability to collaborate asynchronously and adapt to new systems.
• Ability to work autonomously and cohesively in a fast-paced, asynchronous, remote environment with multiple priorities.
• Willingness to work flexible hours as needed.
• Proactive, self-motivated with a strong sense of ownership and accountability.
• Demonstrates strong automation and AI capabilities and AI fluency.

Practicals

• Reporting to: Manager Employee Lifecycle, Employee Relations & Transitions
• Team: Lifecycle, Employee Relations & Transitions
• Location: EMEA & APAC

What We Offer

• Work from anywhere
• Flexible paid time off
• Flexible working hours (async work model)
• 16 weeks paid parental leave
• Mental health support services
• Stock options
• Learning budget
• Home office budget & IT equipment
• Budget for local social events or co-working spaces

Application Process

1. Interview with Recruiter
2. Interview with Future Manager
3. Interview with Team Members
4. Prior employment verification check

Compensation

The annual salary range for this