IT Internal Auditor

IT Internal Auditor

Company: Twilio Location: Remote (Canada) Contract: Permanent Seniority: Mid-level

At Twilio, we're shaping the future of communications, empowering millions of developers and hundreds of thousands of businesses worldwide. Our dedication to remote-first work, global inclusion, and a strong culture of connection means you'll be part of a vibrant, diverse team making a global impact.

About the Role

Twilio is seeking a motivated IT Internal Auditor to join our growing Internal Audit team. This position is crucial for supporting the Twilio SOX program and operational internal audits. You will bring your strong IT internal audit and IT SOX skills to a collaborative, team-based working environment within a fast-growing company. Reporting to the IT Audit Manager, you will work closely with Internal Audit teams and other Twilio functional teams to support SOX and data (analytics and integrations) audit-related activities.

Key Responsibilities

• Lead testing of key IT general controls (ITGCs), including user provisioning, access deprovisioning, quarterly access reviews, and change management, ensuring alignment with SOX requirements and audit best practices.
• Assess and test IT application controls embedded within critical business applications, including system-generated reports and interfaces.
• Perform data analytics to identify trends, anomalies, and control exceptions using large datasets extracted from key SOX systems.
• Collaborate with internal teams (IT, Internal Audit, External Audit, Security, Business Units) to align on audit scope, share findings, and facilitate issue remediation.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Accounting, Data Science, or a related discipline.
• 2+ years of experience in IT audit, SOX compliance, or internal controls testing.
• Understanding of Sarbanes-Oxley (SOX) requirements, internal auditing standards, accounting, COSO, and risk assessment practices.
• Excellent project management skills, with the ability to drive results timely and on budget in a fast-paced environment.
• Ability to work independently and as part of a team, including managing contractors.
• Proficiency in executing internal audits, including planning, identifying risks and controls, developing audit procedures, and writing reports.
• Excellent communication skills, both verbal and written, with the ability to explain complex technical concepts to non-technical stakeholders.
• Ability to work with limited direction and provide guidance to other team members.

Desired Qualifications

• Experience with ERP systems, Okta, Workday, Oracle, ServiceNow, Salesforce, and home-grown applications.
• Professional certification (e.g., CISA, CIA, data analytics).
• Prior experience working in or supporting global audit teams with SOX compliance.
• Experience performing data analytics with relevant software and tools.

What We Offer

• Competitive pay: CAD $68,160.00 - CAD $85,200.00 annually.
• Target Bonus Percentage: 10% (When Applicable).
• Generous time off, parental leave, and wellness leave.
• Comprehensive healthcare and retirement savings programs.
• Opportunities for professional development and growth.
• A remote-first, inclusive, and collaborative work environment.
• Approximately 5% travel is anticipated for building meaningful connections.

Twilio is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.