Receptionist/study Advisors

Receptionist / Study Advisor - Verona

Wall Street English Italy is seeking a Receptionist/Study Advisor to join our team in Verona.

About Us:

Wall Street English is a global leader in English language instruction for individuals and corporate clients. We utilize an innovative blended learning method, combining proven approaches to deliver highly effective English language education for adults. With a history dating back to 1972, we have over 40 years of experience in teaching English.

About the Role:

As a Receptionist/Study Advisor, you will be the first point of contact for our students and prospective clients. You will play a crucial role in ensuring a positive and welcoming experience at our learning center, while also contributing to student success and enrollment.

Key Responsibilities:

• Welcome students and visitors to the center.
• Provide excellent customer service and support.
• Advise prospective students on our courses and learning methods.
• Assist with sales inquiries and enrollment processes.
• Manage reception duties, including phone calls, emails, and general inquiries.
• Maintain a tidy and organized reception area.

Requirements:

• Proven experience in reception and customer service roles.
• Strong advising and communication skills.
• Sales aptitude and ability to engage with potential clients.
• Fluency in English.
• A professional and friendly demeanor.

What We Offer:

• A permanent contract.
• The opportunity to work in a dynamic and international educational environment.
• A role that contributes directly to student success and company growth.