Senior Manager, Control Process Automation & Data

Senior Manager, Control Process Automation & Data

Company: Monzo Location: Remote (UK-based) Salary: £85,000 - £115,000 per annum

Monzo is on a mission to make money work for everyone, moving away from the complicated and confusing ways of traditional banking. We're looking for a Senior Manager to join our Control Discipline change agenda, driving a future that is technology-first and data-driven in risk management. This role is instrumental in embedding agility, automation, and intelligence into how we manage risks and controls as Monzo scales.

About the Role

This position sits within the Controls organisation, working closely with Technology, Data, and Risk & Compliance teams. As part of a newly established team, you'll need a flexible, adaptable mindset and a willingness to navigate ambiguity as we define our operating rhythm and integrate within the wider business.

Key Responsibilities

• Lead the Control Discipline's data and technology strategy and roadmap, ensuring alignment with Monzo's expansion plans and Group Risk strategy.
• Create a scalable operating model by designing and delivering a service model that supports a global organisation, in collaboration with Risk & Control leads.
• Drive risk and control data transformation by partnering with Data and Engineering teams to translate risk management needs into technology and data requirements.
• Support the shift to real-time risk management by identifying data-driven triggers, designing automated monitoring systems, and creating alerting mechanisms.
• Collaborate with 2nd Line and Technology teams to evolve our Risk & Control application strategy, focusing on simplification, automation, and enhanced user value.
• Champion the use of Artificial Intelligence (AI) in risk management, identifying partners, running Proofs of Concept (PoCs), and building business cases for AI-driven solutions.
• Own the transformation programme roadmap, including executive reporting and stakeholder engagement.
• Maintain a central view of all initiatives, track milestones, identify risks and dependencies, and manage project schedules.
• Instill a technology and data-led mindset within the Control Discipline, fostering sustainable value delivery through the transformation programme.
• Build strong partnerships with Risk, Data, Product, Engineering, Procurement, 3rd parties, and Control leads to deliver change effectively.

Requirements

• Proven programme management experience within a financial services environment.
• Experience leading teams, particularly Risk and Control teams, through change programmes.
• Experience in implementing Risk and Control systems and processes.
• An open mind, with the ability to operate in a fast-paced, sometimes unstructured environment, and think outside the box.
• Comfort and enthusiasm for leveraging AI to solve control problems.
• A 'tech and data' first mindset, with a continuous drive for process improvement.
• A hands-on approach, with a willingness to support colleagues and projects of all sizes.
• Excitement about Monzo's mission and vision.

What We Offer

• Competitive salary: £85,000 - £115,000 per annum.
• Incentive Awards tied to your performance.
• Flexible working hours and a trust-based approach to work-life balance.
• A £1,000 annual learning budget for books, training courses, and conferences.
• Support for setting up your home workspace, including a Macbook.
• A comprehensive benefits package (details available on our careers page).

Monzo is committed to fostering an inclusive environment where everyone can do their best work. We are an equal opportunity employer and value diversity.