Shared service delivery unit senior professional

About the Role

Experteer is seeking a Senior Professional to join our team in Rome. In this role, you will be instrumental in designing and implementing a scalable Shared Service model across Europe. You will drive performance and governance for cross-country operations, contributing significantly to transformation at a group level. This position offers broad international exposure and the opportunity to shape key strategic initiatives.

Key Responsibilities

• Design and implement a scalable Shared Service model across Europe.
• Drive performance and governance for cross-country operations.
• Lead KPI-based monitoring to track and improve operational efficiency.
• Orchestrate automation and Artificial Intelligence (AI) initiatives.
• Collaborate with business units to standardize processes.
• Work with multiple stakeholders to improve efficiency and ensure compliance.

Requirements

• Proven experience with Shared Service Models.
• Expertise in Process Standardization.
• Experience with Automation and AI initiatives.
• Strong skills in KPI Monitoring.
• Ability to collaborate effectively with diverse stakeholders.

What We Offer

• A senior role with significant impact on group-level transformation.
• Broad international exposure.
• Opportunity to work in Rome.