Customer Service Associate Emerging Markets

Customer Service Associate - Emerging Markets

Company: Champion EMEA Location: Carpi, Modena, Italy Work Model: Onsite

Champion EMEA is seeking a motivated and energetic Customer Service Associate to join our International Business Management Team. Based at our headquarters in Carpi, Modena, Italy, this role is crucial for managing our customer base in emerging markets, including Eastern Europe, MEA, Mexico, and China.

About the Role

This position is accountable for the daily operational management of customers within the designated emerging markets. You will play a key role in ensuring efficiency and effectiveness throughout the order management process.

Key Responsibilities

• Manage customer relationships and daily operations within emerging markets.
• Oversee and execute the order management process, ensuring accuracy and timeliness.
• Collaborate with internal teams to resolve customer inquiries and issues.
• Contribute to the overall efficiency and effectiveness of the International Business Management Team.

Requirements

• Proven experience in Customer Service.
• Experience with Order Management.
• Familiarity with Emerging Markets.
• Understanding of International Business principles.
• Skills in Operational Management.