Project Manager – Public Safety

Project Manager – Public Safety

Company: NECSWS Location: UK (Onsite) Contract: Permanent

Join NECSWS and make a tangible difference in the world! We are a leading provider of mission-critical systems for Emergency Services across the UK, utilizing our extensive System Integration experience and cutting-edge technologies to deliver innovative, high-value solutions.

Discover more about us at www.necsws.com.

About the Role

We are seeking an experienced, client-facing Project Manager to lead the end-to-end delivery of large-scale Control Room software implementations for our emergency services customers. This is a highly visible role where you will be responsible for ensuring projects are delivered on time, within budget, and to the required quality standards, from contract signature through to go-live and service transition.

You will require strong leadership, excellent communication skills, and the ability to coordinate cross-functional teams across NEC and external partners.

Key Responsibilities

• Lead the delivery of Public Safety software implementation projects from contract award through to go-live and service handover.
• Plan, track, and manage project schedules, milestones, risks, issues, and dependencies.
• Coordinate and manage resources from internal teams, external partners, and customer stakeholders.
• Build strong relationships with customer organisations, acting as the primary NEC representative in customer meetings.
• Manage escalations effectively, ensuring prompt issue resolution and appropriate communication.
• Chair and attend internal governance boards, providing accurate reporting to senior stakeholders.
• Ensure project delivery remains within the agreed budget, maintaining strong commercial awareness.
• Oversee third-party contractors and ensure alignment with project objectives and quality expectations.
• Maintain a high standard of professionalism and act as an ambassador for NEC.

Please note: The ability to undergo SC (Security Check) clearance is essential for this role.

Requirements

• Proven track record as a Project Manager delivering significant, large-scale software implementations.
• Strong understanding of project and programme management principles, tools, and methodologies.
• Excellent organisational skills with the ability to prioritise workloads effectively and work calmly under pressure.
• Confident user of MS Office and project management software.
• Strong leadership, stakeholder management, and communication skills, with the ability to engage credibly at all levels.
• Analytical thinker with strong problem-solving abilities.
• Highly numerate, methodical, and commercially aware, with the ability to understand and report on project budgets.
• Demonstrated ability to self-manage, take ownership, and maintain productivity in demanding environments.
• Professional, approachable, and committed to delivering a positive customer experience.
• Willingness to work extended hours when required to support project success.
• Degree or equivalent experience.
• PRINCE2 Practitioner or similar project management qualification.

What We Offer

• 25 days paid holiday (includes 3 company nominated days) with the option to buy/sell up to 5 days.
• 4 x basic salary life assurance cover.
• A Group Pension Plan with fantastic employer contributions.
• A selection of tax-efficient flexible benefits to suit your individual needs.
• Competitive salary.

Other Information:

• All offers are subject to satisfactory vetting and reference checks.
• NECSWS is an equal opportunities employer, welcoming applications from all communities.