Partner Relationship Manager – Strategic Technology Partnerships

Partner Relationship Manager – Strategic Technology Partnerships

Company: Contentstack Location: Remote (USA) Employment Type: Permanent Seniority: Senior

About Contentstack

Contentstack is dedicated to delivering exceptional digital experiences through a powerful combination of content management, customer data, personalization, and AI technology. Leading global brands rely on Contentstack to stand out in competitive digital markets and gain a competitive advantage. The company is committed to its customers and communities, recognized for outstanding customer care and its philanthropic initiatives through the Contentstack Cares program.

Contentstack's partner program unites top agencies, consultants, and technology companies to offer businesses advanced solutions and expert insights, accelerating their ability to deliver personalized, omnichannel digital experiences. We foster an ecosystem that drives market visibility, manages growth opportunities, and ensures transformative customer success. Together, we champion a microservices-based, API-first, cloud-native SaaS, headless (MACH) architecture, delivering award-winning technology and best practices for exceptional digital omnichannel engagement.

About the Role

Contentstack is expanding its global partner relationships team and seeking a Partner Relationship Manager – Strategic Technology Partnerships to build and grow a network of partners aligned with our go-to-market strategy. This is a foundational role focused on developing a deep, monetized, AI-centric technology partner ecosystem. This position is quota-carrying and involves architecting and leading the global strategic technology alliance motion. You will define partnership targets, monetization strategies, and operationalize a repeatable co-sell engine, collaborating closely with Product, Sales, Marketing, Finance, and Customer Success leadership.

Key Responsibilities

• Drive 360-degree ownership of partner relationships, from onboarding and market awareness to pipeline generation.
• Define and prioritize strategic technology categories (e.g., foundation models, AI orchestration, data and CDP, vector/search, commerce, hyperscalers) and build a target list of 15-25 partners with clear business cases.
• Develop joint plans with partners and track progress against agreed metrics.
• Identify opportunities for joint solution development and lead their go-to-market execution.
• Serve as the internal subject matter expert and portfolio owner for strategic technology partners, supporting go-to-market and sales activities.
• Optimize existing partner sales processes, relationships, and customer success stories by collaborating with internal cross-functional departments.
• Provide strategic guidance to partners, clients, and account teams on partner growth strategies for best-in-class joint solutions.
• Manage day-to-day relationships with technology partners.
• Recruit new strategic partnerships to support product roadmap development (e.g., data partners, AI-native partnerships).
• Coordinate with the global partnership team to share knowledge, best practices, and ensure a consistent approach to partner management.
• Manage administrative activities related to regional partnerships.
• Create and execute a sound go-to-market strategy for your region.
• Track performance against goals using OKRs, KPIs, and quotas.

Requirements

• 5-8 years of experience in technology partnerships, alliance management, business development, or ecosystem strategy within a B2B SaaS company.
• Demonstrated ability to think strategically and creatively, applying sound business judgment and financial metrics.
• Proven track record of partnering with foundation model providers (e.g., Anthropic, OpenAI, Google) and AI infrastructure companies, particularly in AI, data, cloud, or composable/DXP categories.
• Strong networking skills and established connections across various levels.
• Excellent communication skills, with the ability to generate pipeline and drive growth.
• Independent, results-oriented work style with a proactive approach to initiating change and strategic thinking within cross-functional teams.
• Team player with a strong ability to build collaboration across business units and manage multiple priorities effectively.
• Strong, positive presence and exceptional communication abilities.
• Accountability for partner and mutual success.
• Willingness to travel as needed.
• Appreciation for a positive, fun, and collaborative culture.

What We Offer

• Challenging Work: Engage in a dynamic role where you learn something new daily, foster continuous growth, and enjoy the process.
• Collaborative Culture: Join a "tribe" with a strict "no a**hole policy," fostering a supportive and diverse environment. We connect through spontaneous events and community volunteer opportunities.
• Impactful Contributions: Work with prestigious brands across various industries, including AirFrance KLM, ASICS, Burberry, Mattel, Mitsubishi, and Walmart, making a tangible impact.
• Team-Oriented Environment: Experience a culture with no artificial hierarchies, where your voice is heard, and you receive transparent updates on business performance.
• Competitive Compensation: Salary range of $120,000 - $14