Customer Service Representative (English and Russian/ukrainian Are Required)

About U Trust Insurance Agency LLC

U Trust Insurance Agency LLC is a leading trucking insurance agency dedicated to serving clients across 31 states. We pride ourselves on our commitment to excellence and customer satisfaction, having established a strong reputation for delivering top-notch insurance solutions and exceptional service.

About the Role

As a Customer Service Representative, you will be instrumental in providing outstanding service and support to our valued clients. This is a permanent, onsite position based in Rome, Italy.

Key Responsibilities

• Deliver exceptional service and support to clients.
• Handle client inquiries and provide information regarding insurance policies.
• Maintain a high level of attention to detail in all client interactions and record-keeping.
• Communicate effectively with clients and internal teams.

Requirements

• Fluency in English and Russian/Ukrainian is essential.
• Proven experience in customer service.
• Excellent communication skills.
• A detail-oriented approach to work.
• Familiarity with the insurance industry is a plus.