Customer Service Representative Prom - Venezia
Hertz · Venezia, Provincia di Venezia
📍 On-site📅 11 Jun 2026
Job Description
Customer Service Representative (Prom) - Venezia
Company: Hertz Location: Venezia, Provincia di Venezia Work Model: Onsite Contract: Permanent
About the Role
Hertz is seeking a dedicated and customer-focused Customer Service Representative (Prom) to join our team in Venezia. Reporting to the Station Leader (SL) and Location/Airport Manager, with functional reporting to the Area Manager, your primary goal will be to deliver an exceptional customer service experience.
Key Responsibilities
- Welcome customers and ensure a pleasant rental experience.
- Efficiently complete rental and return operations.
- Provide customers with information on ancillary services and refueling options.
- Effectively resolve customer complaints to ensure complete satisfaction.
- Contribute to achieving key results for the location.
Requirements
- Proven experience in customer service.
- Familiarity with rental operations.
- Skills in complaint resolution.
- Sales aptitude.
- Strong communication skills.
✨ This description was enhanced by AI based on the original listing.