Retail Events Specialist
Max Mara · Re, Provincia di Verbano-Cusio-Ossola
Job Description
About the Role
Max Mara is seeking a dedicated and experienced Retail Events Specialist to join their team in Re, Provincia di Verbano-Cusio-Ossola. This full-time, permanent onsite position is an exciting opportunity to contribute to customer retention and brand engagement within the luxury retail sector.
Key Responsibilities
As a Consumer Engagement Specialist, you will be responsible for:
- Designing, developing, and monitoring a comprehensive plan of activities focused on increasing the retention of existing customers.
- Developing strategies to attract new potential target customers by communicating the brand's values effectively.
- Managing the annual investment budget, allocating funds across different markets.
- Analyzing customer insights to contribute to the development of a Customer Relationship Management (CRM) strategy.
- Identifying customer segments most receptive to retention and acquisition activities.
Requirements
The ideal candidate will possess:
- Proven experience in customer retention strategies.
- A strong understanding of CRM strategy and implementation.
- Demonstrated ability in consumer engagement initiatives.
- Experience with budget management.
- Skills in market analysis.
✨ This description was enhanced by AI based on the original listing.