Technical Support Specialist

About Geotab

Geotab® is a global leader in IoT and connected transportation, proudly certified as a "Great Place to Work™." We are a diverse team of talented individuals dedicated to helping businesses thrive while enhancing the safety and sustainability of our communities. Geotab is at the forefront of advancing security, connecting commercial vehicles to the internet, and providing powerful web-based analytics to empower customers in managing their fleets more effectively. Our open platform and the Geotab Marketplace® offer innovative solutions...

About the Role

We are seeking a motivated Technical Support Specialist to join our team in Ferrara. In this role, you will be instrumental in providing exceptional technical assistance to our customers, leveraging your expertise in IoT and connected transportation solutions.

Key Responsibilities

• Provide technical support to customers.
• Assist users with fleet management and analytics platforms.
• Troubleshoot and resolve technical issues related to IoT devices and connected transportation.

Requirements

• Experience in technical support.
• Knowledge of IoT and connected transportation concepts.
• Familiarity with fleet management principles.
• Understanding of data analytics.

What We Offer

• The opportunity to work with a global leader in a rapidly growing industry.
• A collaborative and supportive work environment.
• Be part of a company committed to innovation, safety, and sustainability.