Customer Service Specialist

About the Role

HHLA PLT Italy S.r.l. is seeking a Customer Service Specialist to join their sales and commercial team in Trieste. This onsite, permanent role is ideal for a mid-level professional passionate about ensuring exceptional customer satisfaction. You will play a crucial role in supporting the Sales and Commercial Manager with sales and marketing initiatives, while fostering and maintaining strong, positive relationships with our valued customers.

Key Responsibilities

• Achieve defined customer care objectives and cultivate strong customer relationships.
• Maintain active and timely communication with customers.
• Assist the Sales and Commercial Manager in executing sales and marketing activities.
• Contribute to commercial activities aimed at enhancing customer satisfaction.

Requirements

• Proven experience in customer service.
• Skills in sales and customer relations.
• A strong focus on achieving customer satisfaction.
• Experience with commercial activities.