IT Support Specialist
BCIC Swiss Limited · Trento, Provincia di Trento
📍 On-site📅 6 Jun 2026
Job Description
About the Role
BCIC Swiss Limited is seeking an On-site IT Support Specialist to join their team in Trento, Italy. This is a contract position focused on providing essential IT support to end-users.
Key Responsibilities
- Provide first and second-level contact for IT issues and problem resolution.
- Collaborate with third-party vendors to address and resolve complex audio-visual (AV) issues.
- Communicate effectively and in a timely manner regarding the status and resolution of reported incidents.
- Maintain accurate and up-to-date ticket records for all reported incidents.
Requirements
- Experience in IT Support.
- Proven ability in problem resolution.
- Experience handling customer issues.
- Familiarity working with third-party vendors.
- Proficiency in maintaining ticket updates.
- Basic IT knowledge.
✨ This description was enhanced by AI based on the original listing.