Front Office Agent (F/m/x)
ACCOR · Venezia, Provincia di Venezia
📍 On-site📅 12 Jun 2026
Job Description
Front Office Agent (F/m/x)
Company: ACCOR Location: Venezia, Provincia di Venezia Work Model: Onsite Contract: Permanent
About the Role
Orient Express, an artisan of travel since 1883, is dedicated to sublimating the art of travel through its luxury trains, hotels, and sailing yachts. Following the recent launch of its first hotel, Orient Express La Minerva in Rome, the brand is excited to announce the upcoming opening of Orient Express Venezia in 2026. Join our team as a Front Office Agent and play a crucial role in delivering exceptional guest experiences.
Key Responsibilities
- Provide a warm and efficient welcome to all guests.
- Manage check-in and check-out procedures with precision.
- Handle guest inquiries and requests promptly and professionally.
- Maintain a high standard of guest relations and service.
- Coordinate with other hotel departments to ensure seamless guest stays.
- Handle reservations and manage room allocations.
Requirements
- Proven experience in a Front Office or Reception role within the hospitality industry.
- Strong customer service and guest relations skills.
- Excellent communication and interpersonal abilities.
- Proficiency in front office operations and systems.
- A passion for luxury hospitality and a keen eye for detail.
- Ability to work effectively in a fast-paced environment.
✨ This description was enhanced by AI based on the original listing.