Night Concierge

About the Role

The Gritti Palace, a Luxury Collection Hotel, Venice, is seeking a dedicated Night Concierge to join their esteemed Front Office department. This permanent, onsite position offers a unique opportunity to work within a historic and elegant Venetian landmark, renowned for its exceptional service, culinary excellence, and tranquil wellness offerings. You will report directly to the Head Concierge.

Key Responsibilities

• Provide exceptional service to guests during overnight hours.
• Assist guests with inquiries, requests, and arrangements.
• Ensure a seamless and welcoming experience for all visitors.
• Collaborate with the Front Office team to maintain high standards of guest satisfaction.

Requirements

• Proven experience in a concierge or similar guest-facing role within the hospitality industry.
• Strong customer service and interpersonal skills.
• Familiarity with front office operations.
• Excellent guest relations abilities.
• A passion for delivering memorable experiences.

What We Offer

• The chance to work in an iconic, luxurious hotel steeped in history and culture.
• A supportive team environment within the renowned Luxury Collection brand.
• An opportunity to contribute to a hotel celebrated for its impassioned service and unique Venetian style.