Customer Manager Specialist

About the Role

Iveco Group is seeking a Customer Manager Specialist to join their team in Torino. This is a permanent, onsite position focused on ensuring the successful integration of their engines into customer vehicles, meeting performance, cost, and timing targets.

Key Responsibilities

• Act as the primary point of contact for customers on non-commercial matters.
• Provide support to sales activities by conveying customer needs and feedback.
• Identify and escalate issues to the engine platform team, driving prioritization and ensuring client satisfaction.
• Collaborate on and manage program plans.

Requirements

• Proven experience in customer management and program management.
• Familiarity with engine integration processes.
• A strong focus on achieving client satisfaction.
• Experience in sales support.