Sales Capabilities Manager

About the Role

Carnival Corporation is seeking a passionate and experienced Sales Capabilities Manager to join our team in Genoa, Italy. This onsite role is an exciting opportunity to drive the evolution of our global sales training strategy. You will empower our Customer Center teams to become true Costa Storytelling Ambassadors, ultimately boosting conversion, customer value, and commercial performance.

Key Responsibilities

• Develop and implement a global sales training strategy.
• Empower Customer Center teams to effectively convey value and inspire customers.
• Foster an environment where sales teams excel at storytelling.
• Drive improvements in conversion rates, customer value, and overall commercial performance.

Requirements

• Proven experience in sales training and staff development.
• A strong understanding of customer value and commercial performance metrics.
• Excellent ability to develop and deliver compelling training programs.
• A knack for storytelling and inspiring others.