Claims Management

Claims Manager

Company: HHLA PLT Italy S.r.l. Location: Trieste, Italy (Onsite)

About the Role

HHLA PLT Italy S.r.l. is seeking a dedicated Claims Manager to oversee a diverse portfolio of claims. This role is crucial for ensuring the efficient and fair resolution of claims related to third-party assets (such as trailers, containers, and cargo) as well as company equipment when involved with third parties. You will be responsible for delivering exceptional service to our clients and stakeholders.

Key Responsibilities

• Manage a diverse portfolio of claims.
• Ensure efficient and fair resolution of claims.
• Deliver exceptional service to clients and stakeholders.
• Collaborate closely with operations, shift leaders, and the sales/commercial teams.
• Perform analyses and apply policy conditions.

Requirements

• Proven experience in claims management.
• Strong understanding of policy analysis.
• Excellent client service skills.
• Effective stakeholder management abilities.
• Familiarity with operations.