Support Specialist - Imaging Systems

About the Role

Brainlab, a global leader in software-driven medical technology, is seeking a dedicated Support Specialist - Imaging Systems to join our team in Napoli, Italy. Founded in Munich in 1989, Brainlab is committed to improving patient treatments through innovative technology. We are looking for a talented individual to contribute to our mission of making advanced medical solutions accessible worldwide.

Key Responsibilities

As a Support Specialist, you will be instrumental in providing technical assistance and ensuring customer satisfaction. Your primary focus will be on supporting our imaging systems, requiring a strong understanding of both the hardware and software components.

Requirements

• Proven experience in a support role, preferably within the medical technology sector.
• Familiarity with imaging systems and related software.
• Excellent customer service and communication skills.
• Ability to troubleshoot and resolve technical issues effectively.
• A proactive and dedicated approach to problem-solving.

What We Offer

• A permanent contract with a dynamic and growing international company.
• The opportunity to work with cutting-edge medical technology.
• A collaborative and inspiring work environment within our Napoli office.
• Be part of a global team dedicated to advancing healthcare.