Client Relationship On-field Representative - Milan

About the Role

Viva.com is seeking a Client Relationship On-field Representative to join our Direct Representatives Team in Milan. This is a permanent, onsite position where you will be instrumental in promoting our services directly to clients, ensuring smooth merchant activation, and providing ongoing support.

Key Responsibilities

• Promote Viva.com services by visiting clients' premises.
• Assist merchants with verification and activation processes.
• Monitor and analyze portfolio performance.
• Provide in-person support and consultation for existing customers.
• Engage in system-scheduled client visits and proactive outreach.

Requirements

• Proven experience in client relationship management.
• Demonstrated success in sales, particularly in on-field sales roles.
• Familiarity with customer support principles.
• Understanding of merchant services.
• Ability to work independently and manage a client portfolio.
• Strong communication and interpersonal skills.

About Viva.com

Viva.com is a leading innovator in the financial technology sector, providing cutting-edge payment solutions. We are committed to empowering businesses with seamless and efficient payment experiences.