Reservations Agent Talent Day October 27th

Talent Day - Reservations Agent - October 27th, 2025

Collegio alla Querce, Auberge Resorts Collection, is hosting a special Talent Day on October 27th, 2025, to discover and connect with aspiring hospitality professionals for Reservations Agent positions.

This is an exclusive opportunity to meet our team, share our passion for excellence, respect, and heartfelt service, and explore a career within our unique property. Collegio alla Querce, a former cultural institution and beloved boarding school, has undergone extensive renovation and offers a distinctive environment for those driven by curiosity, authenticity, and a desire to grow.

About the Role

As a Reservations Agent, you will be a key point of contact for guests, playing a vital role in ensuring a seamless and positive booking experience. You will handle inquiries, manage reservations, and contribute to the overall success of our guest services.

Key Responsibilities

• Handle guest inquiries and reservation requests efficiently and professionally.
• Manage booking systems and ensure accuracy of all reservation details.
• Provide exceptional customer service to all guests.
• Collaborate with other team members to ensure smooth operations.
• Communicate effectively with guests and internal departments.

Requirements

We are looking for individuals with:

• A strong foundation in hospitality principles.
• Excellent customer service skills.
• Experience or a keen interest in reservations.
• Effective communication abilities.
• A collaborative spirit and ability to work in a team.

What We Offer

• An opportunity to join a prestigious Auberge Resorts Collection property.
• A chance to be part of a team dedicated to excellence and heartfelt service.
• A supportive environment for professional growth and development.
• The experience of working in a unique and historic location in Firenze.

We look forward to meeting passionate individuals ready to embark on a rewarding career in hospitality at Collegio alla Querce.