Streaming Media Assistant

Streaming Media Assistant

Company: The Walt Disney Company Location: San Francisco, California, United States Work Model: Onsite Seniority: Junior

About the Role

At Disney Entertainment & ESPN Technology, we are dedicated to reimagining magical viewing experiences and transforming Disney's media business for the future. We are looking for a Streaming Media Assistant to join our Live Orchestration Department. This department is responsible for the daily processes and procedures required to run our live and on-demand streaming video products, ensuring proper functionality across all platforms.

Key Responsibilities

As a Streaming Media Assistant, you will be a key member of a daily operations team responsible for delivering high-profile media products to market. Your responsibilities will include:

• Following operational procedures and raising awareness of workflow issues.
• Executing defined processes to validate the quality and availability of live content streams.
• Performing system health monitoring and live and Video On Demand (VOD) streaming media orchestration using proprietary software and tools.
• Recording steps taken to troubleshoot workflows when issues arise.

Requirements

Basic Qualifications:

• Availability to work flexible hours, including nights, weekends, and holidays.
• Strong understanding of computers and applications.
• Exemplary attention to detail.
• Strong communication skills, both written and verbal.
• Solid organizational skills.
• Ability to learn quickly and adapt to new situations.
• Strong ability to multitask and work in a fast-paced, time-sensitive environment.
• High school diploma or equivalent.

Preferred Qualifications:

• A solid computer and technical background.
• Experience working in digital media and online organizations.
• Familiarity with streaming and broadcast media, particularly HTTP Live Streaming (HLS).
• Enthusiasm and a strong work ethic; a team player.
• Ability to troubleshoot efficiently.
• 1-2 years of relevant working experience.

What We Offer

• The opportunity to be part of building the future of Disney's media business.
• Work on products and platforms that reach and scale to millions of consumers globally.
• Contribute to innovation in how audiences experience sports, entertainment, and news.
• A role within a department responsible for the successful delivery of Disney's entertainment and sports content worldwide.