System Analyst
Thermo Fisher Scientific · Monza, Provincia di Monza e Brianza
📍 On-site📅 8 Jun 2026
Job Description
System Analyst
Company: Thermo Fisher Scientific Location: Monza, Provincia di Monza e Brianza, Italy Industry: Healthcare Contract: Permanent Work Model: Onsite
Thermo Fisher Scientific is seeking a dedicated System Analyst to join our team in Monza. This is a permanent, onsite position for an experienced professional.
About the Role
As a System Analyst, you will be instrumental in ensuring the smooth operation and availability of our IT systems. You will provide crucial support to end-users and contribute to the continuous improvement of our IT infrastructure.
Key Responsibilities
- Provide 2nd level end-user support, ensuring system availability within Service Level Agreement (SLA) targets.
- Assist with change control processes and implement infrastructure changes to enhance system functionality.
- Manage user accounts and devices, including hardware, software licenses, and equipment.
- Maintain accurate documentation for all IT assets and processes.
- Support business departments by resolving issues and identifying potential improvements.
Requirements
- Proven experience as a System Analyst.
- Strong understanding of end-user support principles.
- Familiarity with SLA targets and their importance.
- Knowledge of IT infrastructure management.
- Experience with user and device management.
✨ This description was enhanced by AI based on the original listing.