Gondola Tour Coordinator (Venice)

Gondola Tour Coordinator (Venice)

Wandrian is seeking a polished and reliable individual to join our team as a Gondola Tour Coordinator in Venice. This is an exciting opportunity to contribute to one of the city's most iconic and memorable guest experiences.

About the Role

As a Gondola Tour Coordinator, you will be the primary point of contact for guests arriving for their pre-booked gondola tours. Your role is crucial in ensuring that each guest's experience begins smoothly and positively. You will be responsible for managing the check-in process, verifying bookings, and coordinating boarding to create a seamless and welcoming atmosphere.

Key Responsibilities

• Serve as the welcoming point of contact at the gondola station.
• Guide guests through the check-in process with ease and confidence.
• Verify guest bookings and details.
• Coordinate smooth boarding of gondolas.
• Provide light assistance to guests as needed.
• Ensure a positive and memorable start to each guest's gondola tour.

Requirements

• Proven experience in guest experience and customer service.
• Strong coordination and organizational skills.
• Excellent communication abilities.
• Experience with check-in procedures.
• A reliable and professional demeanor.
• Ability to work onsite in Venice.

What We Offer

• A contract position in the heart of Venice.
• The opportunity to be part of an iconic tourist experience.
• A junior-level role with direct guest interaction.