Night Auditor - Hotel Excelsior, Bologna
STARHOTELS S.P.A. · Bologna, Provincia di Bologna
📍 On-site📅 12 Jun 2026
Job Description
Night Auditor - Hotel Excelsior, Bologna
Company: STARHOTELS S.P.A. Location: Bologna, Italy Work Model: Onsite Contract: Permanent
Join the Reception Team at Hotel Excelsior, located in the vibrant heart of Bologna. As a Night Auditor, you will be a key point of contact for our guests during the night, ensuring a welcoming and efficient experience.
About the Role
Based at the Front Desk, you will be the primary point of contact for guests throughout the night. This role requires a dedicated individual who is comfortable working night shifts and embraces the unique atmosphere of overnight operations.
Key Responsibilities
- Serve as a friendly and responsive point of contact for guest inquiries, providing information and assistance.
- Perform nighttime check-in and check-out procedures accurately and efficiently.
- Handle guest requests and resolve any issues that may arise during the night.
- Maintain a high standard of customer service throughout your shift.
- (Further responsibilities to be detailed in full job description)
Requirements
- Proven experience in customer service, reception, or front desk roles.
- Proficiency in handling check-in and check-out processes.
- Excellent communication and interpersonal skills.
- Willingness and ability to work night shifts.
- A proactive and helpful attitude.
✨ This description was enhanced by AI based on the original listing.