Hostess - Hospitality Sector

Hostess - Hospitality Sector

Location: Milano, Provincia di Milano Company: Blue Hat HR Services

Blue Hat HR Services is seeking an experienced Hostess to join a luxury hospitality establishment in Milan. This is an onsite, contract position for a mid-level professional.

About the Role

As the initial point of contact, the Hostess will be the welcoming face of the establishment, responsible for creating a positive and memorable experience for all guests. This role is crucial in setting the tone for the entire guest journey, from arrival to departure.

Key Responsibilities

• Manage front-of-house operations with a focus on guest service excellence.
• Coordinate and manage reservations efficiently.
• Create and maintain a welcoming atmosphere for all patrons.
• Enhance overall guest satisfaction through attentive service.
• Engage effectively with a diverse international clientele.

Requirements

• Proven experience in guest service within the hospitality sector.
• Demonstrated ability in managing front-of-house operations.
• Experience in a luxury hospitality setting is preferred.
• Proficiency in English.
• Fluency in at least one additional European language.