CRM & Loyalty Support (Internship)

CRM & Loyalty Support (Internship)

Company: Samsung Electronics Location: Milan, Italy Contract: Internship

Samsung Electronics is seeking a motivated and enthusiastic individual to join our team as a CRM & Loyalty Support Intern in Milan. This is an excellent opportunity for a recent graduate to gain hands-on experience in marketing, CRM, and loyalty programs within a leading global technology company.

About the Role

This internship will provide you with the chance to actively contribute to the development and execution of marketing and communication campaigns. You will play a key role in supporting our CRM strategy, with a specific focus on loyalty initiatives throughout their entire lifecycle. Your work will directly impact our ability to achieve sales, loyalty, and customer experience targets across various divisions.

Key Responsibilities

• Support the development and management of marketing and communications campaigns.
• Assist in the execution of the CRM strategy, particularly for loyalty programs, across all lifecycle phases.
• Collaborate with different divisions to help them achieve their sales, loyalty, and customer experience objectives.
• Prepare and provide reports to stakeholders across various business functions.

Requirements

• Bachelor's or Master's degree in Marketing.
• Familiarity with CRM concepts and loyalty programs.
• Understanding of marketing campaigns and customer experience principles.
• Ability to contribute to reporting and data analysis.
• Strong communication and interpersonal skills.
• Proactive and eager to learn.

What We Offer

• An immersive internship experience at a globally recognized technology leader.
• Opportunity to work on impactful marketing and CRM projects.
• Exposure to diverse business functions and stakeholders.
• A dynamic and collaborative work environment in Milan.