Rental Service Agent

About the Role

Indie Campers is a global leader in road trip travel, providing thousands of customers with the freedom to explore the world in fully equipped campervans and RVs. As we expand our product offerings, we are seeking exceptional frontline professionals to deliver memorable customer experiences and drive commercial results.

The Rental Service Agent is a dual-focused role, acting as a Customer Experience Champion for rentals and a Sales Specialist for RV purchase demonstrations and conversions. This position is crucial to our mission of enabling unforgettable road trip adventures.

Key Responsibilities

• Deliver exceptional customer service throughout the rental process.
• Act as a Sales Specialist for RV purchase demonstrations and conversions.
• Contribute to driving commercial results through sales and service excellence.

Requirements

• Proven experience in customer service.
• Sales experience is essential.
• Familiarity with rental operations.
• Understanding of road trip and RV culture is a plus.

What We Offer

• A permanent contract.
• The opportunity to be part of a global leader in the road trip travel industry.
• A dynamic role with dual responsibilities in customer experience and sales.
• Work onsite in Firenze, Provincia di Firenze.