Technical Business Manager
Thermo Fisher Scientific · Monza, Provincia di Monza e Brianza
Job Description
Technical Business Manager
Company: Thermo Fisher Scientific Location: Monza, Provincia di Monza e Brianza, Italy Work Model: Onsite Contract: Permanent
Thermo Fisher Scientific is seeking a Senior Technical Business Manager to join our team in Monza. This role is crucial in representing our business interests at the site while championing our clients' needs and priorities.
About the Role
As the internal client advocate and business leader at the site, you will be responsible for balancing and driving both client and Patheon requirements. You will serve as the primary escalation point for customer issues, ensuring their satisfaction and fostering strong relationships.
Key Responsibilities
- Act as the internal client advocate and leader of the business at the site.
- Balance and drive both the client’s and Patheon's requirements and priorities.
- Serve as the escalation point for customer issues.
- Identify new business opportunities with existing customers.
- Partner with the Sales team to assess and implement new business opportunities.
- Ensure that expected service levels are being provided.
- Oversee required planning and execution to meet business objectives.
Requirements
- Proven experience in business development.
- Strong understanding of client advocacy.
- Experience in sales processes and strategies.
- Ability to manage and ensure service levels.
- Proficiency in planning and strategic execution.
- Experience within the healthcare industry is a plus.
✨ This description was enhanced by AI based on the original listing.