Front Office Agent Internship in Rome

Front Office Agent Internship - Rome

An elegant hotel chain, located in the heart of Rome, is seeking a motivated individual for an internship opportunity as a Front Office Agent. This is an excellent chance to gain hands-on experience in a prestigious hospitality setting.

About the Role

As a Front Office Agent Intern, you will be an integral part of the guest experience, ensuring a smooth and welcoming stay for all visitors. You will work directly with guests and support the daily operations of the front desk.

Key Responsibilities

• Welcoming and registering guests upon their arrival.
• Providing guests with necessary information and assistance.
• Managing bookings, cancellations, and modifications using management software.
• Coordinating with staff from other departments to ensure efficient and high-quality customer service.

Requirements

• Fluent proficiency in English.
• Excellent communication and listening skills.
• A proactive and customer-oriented approach.
• Ability to work effectively in a team.
• Previous experience in customer service or reception is a plus.

What We Offer

• An internship contract.
• Onsite work experience in a prime Rome location.
• The opportunity to develop valuable skills in the hospitality industry.
• A dynamic and professional work environment.