Receptionist Segretario/a Hotel

About the Role

Costa degli Ulivi spa is seeking passionate, motivated, and ambitious individuals to join our Front Office department. We operate three hotels in the Palermo area: Splendid Hotel La Torre, Grand Hotel Piazza Borsa, and Hotel e Villaggio Torre Normanna. This is an onsite role based in Palermo.

We are particularly interested in Reception experts with 4-10 years of experience who are highly motivated.

Key Responsibilities

As a Receptionist/Segretario/a, you will be expected to:

• Deliver genuine customer service.
• Communicate effectively with guests and colleagues.
• Focus on finding solutions to guest needs.
• Identify and fulfill guest requests.

Requirements

• Proven experience in a reception role, ideally within the hospitality industry.
• Strong customer service skills.
• Excellent communication abilities.
• Problem-solving capabilities.
• A passion for hospitality.