Client Engagement & Retail Excellence Manager

About the Role

AQUAZZURA, a luxury footwear brand founded in Florence in 2011, is seeking a Client Engagement & Retail Excellence Manager. We are known for striking the perfect balance between modern designs and impeccable craftsmanship, creating elegant, timeless styles for women. Our collections are crafted with attention to detail and a focus on wearability, and are available in over 58 countries through top retailers worldwide.

Key Responsibilities

While the full scope of responsibilities is not detailed in the provided description, this role will focus on enhancing client engagement and ensuring retail excellence within the AQUAZZURA brand. This will likely involve:

• Developing and implementing strategies to foster strong client relationships.
• Overseeing and improving retail operations to maintain high standards of brand presentation and customer service.
• Contributing to brand management initiatives within the retail environment.

Requirements

Based on the role title and company, ideal candidates will possess:

• Proven experience in client engagement.
• Strong background in retail management.
• Familiarity with the luxury goods sector.
• Experience in brand management.
• Excellent customer service skills.

What We Offer

• A permanent contract with a globally recognized luxury brand.
• The opportunity to work onsite in Florence, Italy.
• A role within a dynamic and growing company in the fashion industry.