Ittechnician

About Sharp Brains Ltd

Sharp Brains is a leading IT Services & Solutions Provider with a global reach. We specialize in offering on-demand and managed technical support, operating around the clock to serve clients worldwide. Our mission is to deliver exceptional IT Services & Solutions globally, driven by our vision to be the most innovative IT Managed Services Provider. We are guided by our core values: Trust, Grow Confidence, and Expertise, all delivered in a safe and simple manner.

About the Role

We are seeking a dedicated and skilled IT Technician to join our team. This is a full-time, permanent, on-site position based in Modena, Italy. As an IT Technician, you will play a crucial role in providing essential IT support to our clients and internal teams.

Key Responsibilities

• Provide comprehensive IT support and technical assistance.
• Manage and maintain IT services and infrastructure.
• Contribute to the delivery of managed IT services.
• Troubleshoot and resolve hardware, software, and network issues.
• Ensure the smooth operation of IT systems.

Requirements

• Proven experience in IT Support and Technical Support roles.
• Familiarity with IT Services and Managed Services principles.
• Strong understanding of Information Technology concepts and best practices.
• Ability to work effectively in an on-site environment.
• Excellent problem-solving and communication skills.