Digital Communications Officer

Digital Communications Officer

Company: NHS Scotland Location: Glasgow or Edinburgh (remote working initially) Contract: Permanent Salary: £34,544 - £43,039 per annum (Band 5)

About the Role

Healthcare Improvement Scotland is dedicated to ensuring the people of Scotland receive the highest quality of health and care. We are seeking an enthusiastic and creative Digital Communications Officer to join our dynamic communications team. This is a rewarding opportunity to contribute to a vital organisation.

Key Responsibilities

• Support the redevelopment and maintenance of our web estate, including our corporate website.
• Create, format, structure, edit, and publish effective, user-focused web content using Content Management Systems (CMS).
• Utilise your knowledge of CMS platforms including WordPress, Umbraco, Alterian Immediacy CMC, and SharePoint.
• Train and support colleagues across the organisation in updating their web content to ensure it is user-friendly.
• Provide specialist support in the production of various digital communication content, such as website copy, high-quality video, audio podcasts, email marketing, and digital graphics.
• Distribute completed digital content across a range of channels, including YouTube, Vimeo, and our website.
• Demonstrate strong attention to detail and the ability to organise complex information into coherent website content.
• Identify and troubleshoot website technical issues, working with external contractors to resolve them and develop new functionality.

Requirements

• Experience in a busy and varied multi-disciplinary communications environment.
• Detailed knowledge of Content Management Systems, including WordPress, Umbraco, Alterian Immediacy CMC, and SharePoint.
• Experience in digital communications.
• Educated to degree level in an appropriate specialist discipline, or possess equivalent relevant specialist experience.
• Ability to organise and structure complex information.
• Ability to identify and resolve technical website issues.

What We Offer

• First-class working conditions.
• A great team environment.
• The opportunity to contribute to improving health and social care services across Scotland.
• Remote working will apply for the foreseeable future.

Closing Date for Applications: 14 June 2026 Anticipated Interview Date: 30 June 2026