Assistant Manager at a Travel Agency

About the Role

Trevida Travel is seeking an Assistant Manager to join their team in Milan. This onsite role is ideal for a mid-level professional with a passion for travel and excellent customer service skills. You will play a key part in assisting the Manager with daily operations and ensuring clients receive exceptional travel experiences.

Key Responsibilities

• Provide information, process requests, and select travel products tailored to customer preferences.
• Manage and handle all necessary documentation for travel package arrangements.
• Contribute to the development of custom itineraries based on client requests.
• Support the Manager in selecting and booking luxury travel packages, including hotels, car rentals, and other services.
• Create detailed and engaging travel itineraries.

Requirements

• Excellent communication skills.
• A detail-oriented approach to work.
• Proven experience in customer service.
• Proficiency in travel planning and itinerary creation.
• Ability to handle travel-related documentation.