Tech Support Internship

Company: team.blue Italy Location: Bergamo, Italy

Are you passionate about technology and eager to gain hands-on experience in customer support? team.blue Italy is seeking a motivated individual for a Tech Support Internship to join our team in Bergamo.

About the Role

This internship offers a fantastic opportunity to immerse yourself in the world of customer care within the tech industry. You will be involved in analyzing and reporting on customer support data, contributing to our Net Promoter Score system, and utilizing customer support tools and business intelligence platforms.

Key Responsibilities

Customer care data analysis and reporting
Assisting with the Net Promoter Score system
Utilizing customer support tools
Working with business intelligence platforms

Requirements

Diploma from a Technical Institute or equivalent qualification
Strong aptitude for problem-solving
Comfortable with direct customer interaction
Basic knowledge of connectivity concepts
Good communication and synthesis skills
Good language proficiency

What We Offer

An internship opportunity within a dynamic team
Hands-on experience in tech support and customer care
Exposure to data analysis and business intelligence tools
Opportunity to develop problem-solving and communication skills

Tech Support Internship Italy

Job Description