Staff Product Designer

Staff Product Designer

Company: Monzo Location: UK (Remote or London office) Salary: £110,000 - £125,000 per annum + Equity Contract: Permanent Seniority: Senior Work Model: Remote

Monzo is on a mission to make money work for everyone, moving away from the complexities of traditional banking. Over the past 10 years, we've grown significantly, offering a wide range of financial products including personal and business accounts, joint accounts, accounts for younger individuals, credit cards, savings, investments, and pensions. We pride ourselves on creating "magical moments" for our customers through innovative features and exceptional customer service.

About the Design Team

Our Design team is a vibrant group of over 115 designers, researchers, and brand experts, led by our Chief Design Officer. Product Design is our largest discipline, with designers collaborating closely in squads alongside researchers, product managers, and engineers to solve real customer problems at scale. We focus on blending research, empathy, and craft to transform everyday financial interactions into memorable experiences. We are growing rapidly and are looking for passionate designers to help shape Monzo's future.

About the Role

As a Staff Product Designer, you will play a pivotal role in shaping Monzo's product strategy and design vision. You will lead significant, end-to-end design projects in complex and ambiguous problem spaces, influencing strategic decisions and driving product excellence. This is a unique opportunity to make a substantial impact on our product and contribute to our mission.

Key Responsibilities

• Set the long-term design vision and lead large, end-to-end design projects across broad product areas.
• Navigate tradeoffs and guide strategic decisions with a clear and informed perspective.
• Elevate the standard of design craft and product excellence at Monzo, setting a benchmark for quality and innovation.
• Collaborate with cross-functional leaders to define and execute product strategies, translating them into actionable plans.
• Proactively identify and address systemic challenges to reduce complexity and improve team efficiency.
• Act as a visible ambassador for Design within the company, sharing your work and its impact.
• Mentor and develop designers across the discipline, fostering a culture of growth, collaboration, and belonging.

Requirements

• Expertise in your craft with deep knowledge in a specific design discipline and strong foundational skills across all areas of product design.
• Proven track record of delivering high-impact design work that drives customer outcomes, influences key metrics, and achieves commercial goals.
• Excellent visual, UI, and interaction design skills, with the ability to tackle complex interaction design challenges.
• A curious mindset, eager to continuously develop your craft and learn about new tools, ways of working, and technologies.
• Ability to thrive in ambiguity, leading teams to deliver in complex, fast-changing environments while maintaining high quality standards.
• Strategic thinking capabilities to shape product direction and translate organizational goals into actionable plans.
• Strong collaboration skills, adept at working cross-functionally to improve processes and deliver value.
• Resilience, rational decision-making, and effective communication skills, even in challenging situations.
• Passion for growing and shaping the Design team through hiring, onboarding, and creating scalable resources.
• Pragmatic and proactive approach to improving Design's impact while ensuring timely delivery.

What We Offer

• Competitive salary and equity package.
• Relocation assistance to the UK.
• Visa sponsorship available.
• Flexible working hours and a trust-based work environment.
• £1,000 annual learning budget for books, courses, and conferences.
• Home office setup support, including a MacBook.
• A supportive and inclusive work environment that values diversity and equal opportunities.

Application Journey

The application process consists of three key steps:

1. A 30-minute call with a Recruiter.
2. A 1-hour craft interview where you will present a case study.
3. Two 45-minute interviews covering Leadership & Values and Strategy & Impact.

We aim for this process to take approximately 3-4 weeks and will be as flexible as possible with scheduling.

Monzo is committed to diversity and inclusion. We are an equal opportunity employer and welcome applications from all backgrounds.