Analyst Applications
Gildan · Christ Church,
Job Description
About Gildan
Gildan is a leading manufacturer of everyday basic apparel with a strong portfolio of brands including Gildan®, Hanes®, Comfort Colors®, American Apparel®, ALLPRO™, GOLDTOE®, Peds®, Bali®, Playtex®, Maidenform®, Bonds®, and Champion® (under exclusive license for the printwear channel in the U.S. and Canada). We operate vertically integrated, large-scale manufacturing facilities primarily in Central America, the Caribbean, North America, and Asia. Gildan is committed to industry-leading labor, environmental, and governance practices, embedded in our comprehensive ESG program and long-term business strategy. Join our global team of dedicated employees united in our vision of Making Apparel Better®. Discover more at gildancorp.com.
About the Role
The Applications Analyst (Inventory Control and Transfers) will collaborate with IT Business Analyst colleagues to support business teams. This role is responsible for providing Level 1 support for inventory management and logistics transactions within JD Edwards (World and EnterpriseOne). You will also work closely with other IT teams and stakeholders to support issue testing, develop training guides and documentation, and provide post-go-live support. This position is within the Information Technology Department, reporting to the Manager, Applications.
Key Responsibilities
- Provide Level 1 application support for JD Edwards ERP systems by prioritizing and resolving user incidents, service requests, and inquiries related to inventory management, logistics, and shipping documentation.
- Maintain system integrity by identifying discrepancies and executing corrective actions, including oversight of inventory control and transfer-related batch jobs.
- Perform operational support activities such as transaction processing, data maintenance, and reconciliations to ensure accuracy and consistency of system data.
- Collaborate with cross-functional teams to support testing and validation of system enhancements across core business functions, including Inventory Control, Customs & Duties, Manufacturing, Supply Chain, Distribution, and Order-to-Cash.
- Maintain and enhance process documentation, knowledge base articles, and standard operating procedures to support efficient operations and knowledge sharing.
- Support user access and security within JD Edwards, including role assignments and basic configuration updates, while providing guidance to end users.
Requirements
- Bachelor's degree in Business Management, Information Systems, or a related field, or equivalent work experience.
- 3+ years of experience in application support, ERP systems, or a similar role.
- Experience with JD Edwards (EnterpriseOne or World) or SAP systems is an asset.
- Demonstrated strong organizational and time management skills, with the ability to manage multiple tasks and priorities effectively.
- Strong analytical and problem-solving skills, with the ability to investigate issues and clearly document findings.
- Effective communication and interpersonal skills, with the ability to work collaboratively with business users and cross-functional IT teams.
- Experience with ServiceNow and proficiency in Microsoft Office applications (Word, Excel, Outlook, SharePoint, Teams).
- Willingness to develop basic SQL knowledge.
What We Offer
- Join a publicly traded company dual-listed on NYSE and TSX with great potential.
- Be part of a workplace where meaningful connections and teamwork are celebrated.
- Work alongside a diverse group of colleagues, from local to international.
- Benefit from mentorship and continuous development opportunities.
- Take advantage of our attractive benefits packages.
We are committed to ensuring that everyone, across every background and identity, feels respected, supported, and able to thrive. Come as you are and #FindYourFit at Gildan. Tailor the future of your own career.
✨ This description was enhanced by AI based on the original listing.