Check-in Assistant for Vacation Rentals in Rome (Flexible Hours)

About the Role

Hosting Rome is seeking a friendly and reliable Check-in Assistant to join our team. We manage a portfolio of short-term vacation rentals in Rome and need someone to help welcome our guests and ensure a smooth arrival experience. This is an onsite role with flexible hours.

Key Responsibilities

• Greet guests upon arrival and hand over keys.
• Provide guests with a brief introduction to their apartment.
• Coordinate arrival times with guests and be available during the agreed window.
• Perform quality checks before guest arrival, including:
  • Linen and amenities.
  • Trash removal.
  • General tidiness.
• Utilize a short checklist for quality control.
• Report any issues or discrepancies.

Requirements

• Excellent guest relations skills.
• Strong coordination abilities.
• Attention to detail for quality control.
• Good communication skills.
• Reliability and punctuality.