Customer Quality Assurance

About the Role

CATL, a global leader in EV battery and energy storage solutions, is seeking a Customer Quality Assurance professional to join our team in Torino, Italy. As a World Fortune 300 Company, we are at the forefront of green energy innovation, holding the #1 global ranking for EV battery consumption for eight consecutive years and energy storage battery shipment for four consecutive years.

This role will serve as the main point of contact for our customers regarding any quality issues that arise after the Start of Production.

Key Responsibilities

• Act as the primary liaison with customers concerning quality matters post-Start of Production.
• Address and resolve customer-reported quality issues.
• Collaborate with internal teams to investigate and rectify quality concerns.

Requirements

• Proven experience in Quality Assurance.
• Strong background in Customer Support.
• Familiarity with EV Battery and Energy Storage technologies.
• Excellent problem-solving skills.

What We Offer

• The opportunity to contribute to a world-leading company in the green energy sector.
• A role in a dynamic and innovative industry.
• Join a company with a strong track record of global leadership.