Supply Chain Data Analyst

Supply Chain Data Analyst

At Nestlé Health Science, we believe that nutrition, science, and wellness must merge to empower healthier lives. Our diverse portfolio includes renowned brands across nutrition and pharmaceuticals. We foster an entrepreneurial spirit, encourage diverse perspectives, and are committed to professional growth and employee well-being. Join us to innovate for impact and reimagine the future of health and nutrition.

About the Role

The Order-to-Cash (O2C) Reference Data Analyst is responsible for analyzing, coordinating, and managing data that supports O2C processes. This role ensures data accuracy, supports operational efficiency, and drives data-driven decision-making across O2C functions, partnering with cross-functional teams to meet business and customer needs.

Key Responsibilities

• Coordinate, analyze, and manage reference data across O2C processes, including demand capture, customer shelf life, order filtering, resolution cockpit, claims & deductions, and returns/refusals.
• Maintain and support Customer Material Info Record (CMIR) data and related systems.
• Own and manage key systems and tools, including the Hybris B2B Customer Portal (training and catalog management), Sample Order Team room (training, approvals, and product setup), and Notice Distribution System (NDS) for data quality, analysis, and cleansing initiatives.
• Develop custom reports and dashboards using tools such as Power BI, Excel, and Power Query to support business insights and decision-making.
• Lead and support continuous improvement initiatives focused on operational efficiency and process optimization.
• Manage communication regarding critical incidents and business impacts.
• Collaborate with cross-functional teams (Sales, Logistics, Quality, Customer Service, etc.) to ensure alignment with business and customer needs.
• Identify issues, analyze root causes, and escalate based on defined criteria.
• Drive a continuous improvement mindset and contribute to achieving organizational KPIs.

Requirements

• Bachelor's degree preferred.
• 2+ years of experience in Supply Chain or related areas (e.g., Order Management, Logistics, Inventory, Demand Planning).
• Strong analytical skills with the ability to interpret and leverage data for decision-making.
• Experience with reporting and analytics tools (Power BI, Excel, Power Query).
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Experience with SAP, BW, and Business Objects preferred.
• Strong communication, problem-solving, and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment and work independently.
• APICS certification (or progress toward certification) is a plus.

What We Offer

• An approximate pay range of $70,000.00 to $80,000.00.
• Performance-based incentives.
• A competitive total rewards package, including 401k with company match and healthcare coverage.
• Opportunities for professional growth and development.
• Dynamic career paths and learning opportunities from talented colleagues globally.
• Benefits supporting physical, financial, and emotional well-being.

Nestlé is an equal opportunity employer committed to an inclusive workplace. We welcome applicants of all backgrounds and encourage individuals with disabilities and veterans to apply.