Software Engineer II – Network Operations

Software Engineer II – Network Operations (Remote, US)

Marqeta is seeking a talented Software Engineer II with a focus on Network Operations to manage and support our physical network infrastructure. In this role, you will own and deliver projects aligned with team goals, and independently identify solutions to complex, open-ended problems. You will collaborate closely with your team and cross-functional partners.

This is a permanent, full-time position that can be performed remotely within the United States.

About the Role

As a Network Engineer II, you will play a crucial role in maintaining and enhancing Marqeta's network infrastructure. Your responsibilities will include deploying, configuring, and maintaining network hardware and software across various environments, ensuring optimal performance, security, and reliability.

Key Responsibilities

• Deploy, configure, and maintain Palo Alto firewalls in colocation and data center environments.
• Manage network hardware deployments, including routers, switches, firewalls, and load balancers, in colocation facilities.
• Configure and support Meraki-based networking solutions for corporate offices.
• Implement and maintain VPN solutions for secure remote access and site-to-site connectivity.
• Manage and troubleshoot Layer 2 and Layer 3 data center network infrastructure.
• Configure and optimize routing protocols such as BGP, OSPF, and MPLS for enterprise connectivity.
• Collaborate with Internet Service Providers (ISPs) and payment networks (e.g., Visa, Mastercard) to maintain connectivity, troubleshoot issues, and ensure Service Level Agreements (SLAs).
• Perform physical infrastructure maintenance, including rack and stack operations and cable management, in colocation facilities.
• Monitor network performance and implement Quality of Service (QoS) policies.
• Troubleshoot complex network issues across physical and virtual environments.
• Maintain accurate network documentation, including diagrams, configurations, and runbooks.
• Participate in an on-call rotation to provide 24/7 network support.
• Implement network security best practices and ensure compliance with security policies.
• Support infrastructure projects and application deployments by working with cross-functional teams.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Network Engineering, or a related field, or equivalent practical experience.
• 3-5 years of hands-on experience with enterprise network infrastructure.
• Strong experience with Cisco switches; CCNP certification is a strong plus.
• Proficiency in Palo Alto firewall configuration, management, and troubleshooting.
• Hands-on experience with Meraki cloud-managed networking solutions.
• Proficiency in VPN technologies, including IPsec, SSL VPN, and site-to-site configurations.
• Experience managing network hardware in colocation and data center environments.
• Strong understanding of routing protocols, including BGP, OSPF, and MPLS.
• Proficiency in networking concepts and protocols, including TCP/IP, VLANs, Spanning Tree, and routing/switching technologies.
• Deep understanding of OSI model layers 1-4 and practical application in troubleshooting.
• Experience with network monitoring tools and platforms.
• Familiarity with scripting languages (Python, Bash) for network automation is a plus.
• Strong problem-solving skills and attention to detail.
• Excellent communication skills and ability to work independently in a remote environment.
• Ability to travel occasionally to colocation sites as needed.

What We Offer

Marqeta offers a "Flex First" approach, providing the freedom to choose your optimal working environment. Compensation is calibrated according to your work location within the United States, with tiers including National, Premium, and Premium Plus.

The new-hire base salary range for this position is:

• National: $113,800 - $142,300

In addition to competitive compensation, Marqeta provides:

• Annual bonuses based on individual performance and company success.
• Multiple health insurance options.
• Flexible time off.
• Retirement savings program with company contribution.
• Equity in a publicly-traded company and an Employee Stock Purchase Program.
• Comprehensive family-forming and parental leave benefits.
• Access to free therapy sessions, financial and professional coaching, and legal advice.
• A monthly stipend to support your remote work setup.
• Annual "development dollars" for professional growth.
• The flexibility to live and work wherever you thrive.