Receptionist

Receptionist - Generator Venice

Generator is a global lifestyle brand dedicated to providing fresh and socially engaging accommodation and hospitality experiences. Our vision is to become the world's leading experience and design-led hostel brand. We achieve this by offering vibrant social spaces, cultural events, and a creative program that inspires guests and locals, all while providing affordable and safe accommodation in the heart of the city.

At Generator Venice, we believe that being yourself is key to creating a welcoming and memorable experience for our guests.

About the Role

We are seeking a motivated and enthusiastic Receptionist to join our team at Generator Venice. As the first point of contact for our guests, you will play a crucial role in ensuring a positive and seamless experience from arrival to departure. This is an excellent opportunity for an individual with a passion for hospitality and customer service to grow within a dynamic and international environment.

Key Responsibilities

• Welcome guests warmly and efficiently check them in and out.
• Provide information about the hostel, local attractions, and events.
• Handle guest inquiries and requests promptly and professionally.
• Address and resolve guest issues and concerns with effective problem-solving skills.
• Maintain a clean and organized reception area.
• Assist with administrative tasks as needed.
• Contribute to a positive and collaborative team environment.

Requirements

• Proven experience in customer service, reception, or hospitality roles.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• A friendly, approachable, and professional demeanor.
• Ability to work effectively in a fast-paced environment.
• A genuine passion for creating great guest experiences.
• Fluency in English is essential.

What We Offer

• A dynamic and international work environment.
• Opportunities for professional development within a growing brand.
• Be part of a creative and social team.
• Competitive salary and benefits package.
• The chance to live and work in the beautiful city of Venice.