Customer Service Representative Prom - Bari

About the Role

Hertz is seeking a dedicated and customer-focused Customer Service Representative (CSR) Prom to join their team in Bari. This is a permanent, onsite position where you will be instrumental in providing an excellent customer experience.

Key Responsibilities

• Welcome customers and ensure a positive and engaging interaction.
• Efficiently manage rental and return operations.
• Provide clear information regarding ancillary services and refueling options.
• Effectively resolve customer complaints to ensure complete satisfaction.
• Process rental agreements in strict accordance with company procedures.

Requirements

• Proven experience in customer service.
• Familiarity with rental operations.
• Skills in complaint resolution and sales.
• Strong communication abilities.