Customer Service Operator
Air Dolomiti Spa · Verona, Provincia di Verona
📍 On-site📅 4 Jun 2026
Job Description
Customer Service Operator
Company: Air Dolomiti Spa Location: Verona, Provincia di Verona Work Model: Onsite Contract: Permanent
Air Dolomiti is seeking a dedicated Customer Service Operator to join our team in Verona Villafranca. This is a permanent, onsite position for an experienced professional.
About the Role
As a Customer Service Operator, you will be the first point of contact for our customers, providing essential support and ensuring a positive experience. You will handle a variety of inquiries and issues, acting as a key representative of Air Dolomiti.
Key Responsibilities
- Handle incoming calls and inquiries from prospective customers and clients.
- Effectively assist customers by resolving disputes and addressing concerns.
- Provide customers with additional information about our services and products.
- Ensure customer satisfaction through clear communication and problem-solving.
- Tactfully manage confrontational or stressful interactions with the public.
- Complete necessary data entry accurately and efficiently.
Requirements
- Fluency in Italian, English, and German is essential.
- Proven experience in customer service.
- Strong communication and interpersonal skills.
- Excellent problem-solving abilities.
- Proficiency in data entry.
- Experience in conflict resolution.
✨ This description was enhanced by AI based on the original listing.