Night Auditor

About the Role

We are seeking a dedicated Night Auditor to join our team at our modern serviced apartments and aparthotels in Rome. We pride ourselves on offering a comfortable and convenient experience for business travelers, families, and those on extended stays, ensuring our guests feel at home from the moment they arrive.

Key Responsibilities

• Perform nightly auditing procedures to ensure accuracy of financial records.
• Provide exceptional customer service to guests throughout the night.
• Handle check-ins and check-outs efficiently.
• Address guest inquiries and resolve any issues that may arise during the night shift.
• Maintain a secure and welcoming environment for all guests.

Requirements

• Proven experience in customer service and reception roles, preferably within the hospitality industry.
• Experience with auditing procedures.
• Ability to work independently and manage responsibilities during the night shift.
• Strong communication and interpersonal skills.
• A commitment to providing a high standard of guest service.